Senior Electronic Payments Specialist

Company: Disability Solutions
Location: Las Vegas
Posted on: April 25, 2024

Job Description:

Job Title:Senior Electronic Payments SpecialistLocation:Ops CenterWhat you'll do:The Electronic Payments Specialist is responsible for providing operational support in our combined ACH/RDC and Wire department. The Specialist assists Team Leads and Department Management as directed, provides general and technical support to internal customers, handles ACH returns and ACH exceptions, researches transactions, performs client setup and maintenance, approves check deposits, and participates in special projects as needed. Senior Specialists have at least two years of ACH/RDC, Wire, and/or back office banking experience. Senior Specialists perform all duties of Specialist, and are additionally responsible for training new employees, performing advanced research, assisting in audit preparation, and handling of high value clients.What we are looking for: Due to the nature of our business applicants must be able to work early mornings and evening shifts which may include weekends and holidays.

• Conducts analysis of ACH and RDC transactions. Uses various reports to verify transactions, track trends, and monitor usage. Obtains and documents approvals (via email) when necessary.
• Ensures that ACH and RDC deposits are processed accurately and in accordance with bank policy and procedure, while adhering to inflexible deadlines.
• Assists Team Leads and Supervisors as directed. Provide general and technical support to internal customers with respect to electronic banking products. Handles customer inquiries related to ACH products and services, answers questions of a general nature, and escalates issues to a Lead or Supervisor when necessary.
• Performs maintenance of client setups. Able to quickly and accurately add, modify, or delete client setups in various systems.
• Prepares and verifies outgoing wire transfers, meeting all deadlines and adhering to all policies and procedures; ensures accuracy and a proper paper trail of all transactions.
• Working in multiple system queues, researches, repairs, and processes all incoming and outgoing wires that do not process straight through, thus requiring manual intervention.
• Provides email-based and phone-based support to all branches and affiliate banks where service or assistance is needed as it relates to wire transfers.
• Follows controls in place to protect against fraudulent wire activity to mitigate unnecessary risk and exposure.
• Performs End of Day balancing of Wire Department systems, such as reconciliation of wire logs with entries, and including, but not limited to, Federal Reserve Summary Statement to daily wire activity.What you need to have:
  • Associate's Degree or equivalent from a college or university preferred plus 3+ or more years related work experience or a High School degree or GED.
  • Related experience consists of banking and financial service experience, back office suppport, and/or ACH/Wire experience.
  • Intermediate to advanced computer operational skills
  • Intermediate to advanced oral, written and interpersonal skills.
  • Basic Knowledge of NACHA Operating Rules
  • Basic knowledge of products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.Compensation: Hourly range for new hires is generally $22.85 - $28.23 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.Benefits you'll love:We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!About the company:Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.-- Western Alliance Bancorporation

Keywords: Disability Solutions, Sunrise Manor , Senior Electronic Payments Specialist, Accounting, Auditing , Las Vegas, Nevada